# All sizes arePRE-ORDER basis. Please note that preorders are not in-stock items. You are advised to check on thewaiting lead timeHEREbefore placing any orders with us.
Headband made with fluff corduroy material
Pink / Red / Grey / Dark Blue / Khaki
Currently, we only provide shipping to Malaysia and Singapore.
What is the postage fee?
Malaysia 1. West Malaysia: RM10 per order. 2. East Malaysia: RM15 per order.
Singapore 1. RM45 for order below RM200*. 2. RM60 for order above RM200*.
Free Delivery Free delivery service for purchase over RM150* within Malaysia.
*Discounted total cart value.
What is the delivery lead time?
We try our best to prepare your orders and send them out as soon as we can!
Ready stock items usually ship out within 3-5 working days. Malaysia: Additional 2-7 working days to reach your address. Singapore: Additional 7-10 working days to reach your address.
Pre-orders (Malaysia & Singapore)
The delivery lead time for Pre-Order collection, please check the order batch status at HERE before placing any other with us.
Cancellation and refund are strictly not allowed once payment has been made.
What if my order consists of pre-order and ready stock items?
In this case, your order will be delivered together in one parcel with pre-order batch's lead time. Your in-stock item(s) will be reserved for the next customer. Split shipment is strictly not allowed.
Can I request split packaging for my order?
Sorry to inform that we do not provide any split packaging service. Please split your order for different packaging.
**For more information on our shipping policy, please refer to HERE.
Thank you for shopping at Hemito!
Your satisfaction is our top priority, we want you to be fully satisfied with every product that you purchase from Hemito. We understand that it may be tricky when it comes to choosing a perfect fit apparel when purchasing online.
7 Days Easy Returns For All Collection
Hemito is offering 7 days easy return/exchange policy as a protection for all customers. If there’s any sign of manufacturing defect on the item or if you find that the product does not fit your kids well, you may return your item and a CREDIT VOUCHER will be refunded for your next purchase after we received your return parcel. You may use it to purchase your preferred item or exchange your item for a different size.
What Should I do If I Wish To Request For Exchange/Refund?
Exchange/Refund request must be made within 7 working days start from the date when your order has been completely delivered to your doorstep.
To be eligible for a return/exchange, your item must be unworn, unused, unwashed and in the same condition that you received it. A return shipment tracking number should also be made available to the Hemito Team via Email, FB inbox or Whatsapp.
How About The Shipping Cost?
Please be notified that ALL related exchange/refund shipping cost will be borne by the buyer.
What Is Exchange/Refund Credit Voucher?
Credit voucher is a code specifically generated for buyer as exchange/refund store credit for the next purchase.
The value of the credit voucher will be equal to the price of return product(s). In the case when a discount promo code has been applied, the value of the credit voucher should be equal to the discounted product's price.
The validity of the credit voucher is 90 days. Buyer could apply the credit voucher code at the checkout session of new purchase as usual.
Few notes for the Exchange & Return
:: Return can only be done one time per order number, meaning that any order made with return credit cannot be returned the consequent time.
:: Exchanges of size and/or colour after the order has been processed by the Hemito but not yet shipped is strictly not allowed. Please approach the team and check the status of your order.
:: We only refund in credit term. No cash refund(s) are allowed except if there’s any sign of manufacturing defect on the item.
:: We reserve the right to reject any returned item if it doesn’t meet all mentioned conditions.
How do I return an item?
Method: Return via Mail Mail your item to the following address:
Recipient: Hemito Enterprise Address: 51, Jalan Pucung 2, Taman Perling, 81200, Johor, Johor Bahru. Phone Number: 011-31779049
For all requests, please notify us with an email at email@example.com or FB inbox. Our team will attend to your request within 1-2 business days.
Everything starts here.
"Kids deserve to be comfortable in all their needs."