Our team will try to assist you if you would like to request for an amendment to your order before it is processed. We reserve the right to reject any amendment.

Yes. An order confirmation email and your invoice will be sent to you right after your order is paid. If you do not find it in your inbox mail, please also check on your spam/junk mail.

Kindly contact us for further assistance if you do not receive it.

No. You do not need an account with us to start purchasing.

Please insert your discount code/store credit voucher upon the checkout page and click "Apply". 

We are unable to manually apply the discount code/store credit voucher on your behalf. Kindly ensure all information are correct before payment.

You may check your preorder status at HERE. If your order is in-stock items, we will ship out in 1-3 working days.
A shipping confirmation email together with your shipment details will only be updated to you when your order is ready to ship from our local warehouse.

Sorry to inform that we do not provide any split packaging service. Please split your order for different packaging.