Preorder Status

**Please note that there may be a slight delay in shipment due to overwhelming demand for orders. We appreciate your understanding and patience.

1. Pre-Order Date is the date when your order is placed. Please check your order confirmation email or invoice for the date.

2. ETD is the estimated delivery date for orders to be shipped from our local warehouse.

Please note that:
A shipping confirmation email together with your shipment details will only be updated to you when your order is ready to ship from our local warehouse.

Please also note that preorders are not in-stock items. Estimated time of arrival will be vary due to the shipping service and condition. Orders delayed will be displayed on the status. Our team will try our best to send out your orders on/before the ETD. 

Single order consists of pre-order and in-stock products
In this case, your order will be delivered together in one parcel based on the lead time stated in "Preorder Status". In-stock items will be reserved for the next customer. Split shipment is strictly not allowed. 

Ready stocks will be shipped out in 3-5 working days, which does not include weekends and public holidays.

You are advised to check on the waiting lead time before placing any orders with us. Cancellation and refund are strictly not allowed once payment has been made.