Our Shipping Policy

Currently, we only provide shipping to Malaysia and Singapore.

Malaysia 

1. West Malaysia: RM10 per order.
2. East Malaysia: RM15 per order.

Singapore

1. RM45 for order below RM200*. 
2. RM60 for order above RM200*.

Free Delivery

Free delivery service for purchase over RM150* within Malaysia. 

*Discounted total cart value.

We try our best to prepare your orders and send them out as soon as we can!

Ready Stock

Ready stock items usually ship out within 3-5 working days.
Malaysia: Additional 2-7 working days to reach your address. 
Singapore: Additional 7-10 working days to reach your address.

Pre-orders (Malaysia & Singapore)

The delivery lead time for Pre-Order collection, please check the order batch status at HERE before placing any other with us.

Cancellation and refund are strictly not allowed once payment has been made.

Our courier service providers are ABX Express and DHL eCommerce for orders within Malaysia, SF Express for orders within Singapore. For orders within Malaysia, courier company normally use: 
West Malaysia: 1-3 working days to deliver 
East Malaysia: 3-7 working days to deliver

For orders within Singapore, courier company normally use: 4-7 working days to deliver

In this case, your order will be delivered together in one parcel with pre-order batch's lead time. Your in-stock item(s) will be reserved for the next customer. Split shipment is strictly not allowed.

A shipping confirmation email together with your shipment details will only be updated to you when your order is ready to ship from our local warehouse.

You may check your preorder status at HERE. If your order is in-stock items, we will ship out in 3-5 working days.
A shipping confirmation email together with your shipment details will only be updated to you when your order is ready to ship from our local warehouse.

Sorry to inform that we do not provide any split packaging service. Please split your order for different packaging.

Yes, additional standard shipping fee will be charged for the re-delivery if your parcel is bounced back to us.

Malaysia

1. West Malaysia: RM10 per order.
2. East Malaysia: RM15 per order.

Singapore

1. RM45 for order below RM200*. 
2. RM60 for order above RM200*.

*Discounted total cart value.

Please pay attention to the shipping confirmation email sent and track your parcel status on time. We DO NOT responsible if you miss out the parcel due to your personal reasons (tight schedule, not at home, did not notice the shipping confirmation email and etc.).

No, we DO NOT accept any amendment on the address when your order was shipped.